Menu
Menu
FAQ
Browse our FAQ categories to find the right to answer your Stacker Market questions. If you still can’t find what you are looking for, please contact us below.
Ready to Get Started?
Follow this quick start guide to creating your account and get setup trading.
Trouble with the App? Need Help?
All ready logged in and need help? Check out our extensive app troubleshooting guide or use the help widget inside the app for immediate assistance.
STACKER MARKET IS
FAST • LIQUID • SECURE • BORDERLESS
COMMON QUESTIONS
Basics
Stacker Market is a precious metals trading, investing, transferring, and spending platform all in one. We are taking the best of ETFs, Futures Contracts, Physical Ownership, and Banking and combining them into one easy to use platform.
Stacker Market is for both active traders and long-term holders of precious metals. Traders want low fees and spreads, and Stacker Market delivers with some of the lowest in the industry. While fees may not be as big of a concern for long-term holders, Stacker Market benefits these customers by offering FREE STORAGE on all accounts.
All metal in Stacker Market is 100% allocated and backed physically. Typically the metal is held in larger bullion bar form sourced from a network of some of the largest private mints and refineries in the world. This directly correlates to lower premiums (trade fees) and tighter bid/ask spreads to the end user.
Yes. Every ounce in Stacker Market is fully-insured, and in excess of prevailing market value, and underwritten by some of the largest insurers in the world.
Yes. Every ounce in Stacker Market is 100% allocated and backed by physical gold and silver.
Stacker Market™ was founded in a joint effort between Scottsdale Mint and the Singapore Precious Metals Exchange (SGPMX). Combined, these companies have nearly 30 years of experience in the precious metals industry, spanning from manufacturing, trading, and vaulting.
Stacker Market Pte Ltd is a registered dealer of the Ministry of Law, Singapore.
See here for more information on Scottsdale Mint: https://www.scottsdalemint.com/
See here for more information on SGPMX: https://sgpmx.com
Stacker Market™ is at the forefront of privacy and security of customer information.
ETFs are known for complicated management fees. In some cases, these fees can be in excess of 0.50% per year of value. Stacker Market offers free storage for the entirety of your holdings, and you can redeem and withdraw at any time, unlike ETFs. Additionally, the platform offers very transparent trading fees; 1% for gold and 1.5% for silver.
Stacker Market™ is a web-based application that works on all types of devices.
Account Opening
You have the option of opening a Stacker Market account (Personal/Corporate/Trust) using the registration form.
You must be 18 years of age to register as a Stacker Market™ account holder and to engage in any transaction on the platform. In order to engage in any transaction on the platform, you must agree to the Terms & Conditions.
To open a Personal Account, you will need to prepare the following documents/items:
1) Identification Document
A scan of one of the following personal identification documents:
– Passport – page where your image is shown in the document
– Drivers license – front and back of document
– National ID – front and back of document
Note: The document being uploaded should have the same identification document number that you had keyed in during the registration process.
2) Selfie with ID
A selfie with the personal identification document.
Note: In the photo, the details on the identification document has to be clear and legible. Both face and document should not be blocked.
3) Proof of address
A scan of one of the following proof of address:
– Utility bill
– Bank statement
Note: The proof of address should state your name and address, and statement date is not older than 3 months.
Before starting, please note that the person opening the account should be authorized to sign on behalf of the company.
To open a Corporate Account, you will need to prepare the following documents/items:
1) Identification Document
A scan of one of the following personal identification documents:
– Passport – page where your image is shown in the document
– Drivers license – front and back of document
– National ID – front and back of document
Note: The document being uploaded should have the same identification document number that you had keyed in during the registration process.
2) Selfie with ID
A selfie with the personal identification document.
Note: In the photo, the details on the identification document has to be clear and legible. Both face and document should not be blocked.
3) Proof of address
A scan of one of the following proof of address:
– Utility bill
– Bank statement
Note: The proof of address should state your name and address, and statement date is not older than 3 months.
4) Company documents
A scan of the following company documents (the document must show the applicant’s name and address):
– Certificate of Incorporation (Certified True Copy)
– Certificate of Incumbency (if applicable)
– Company Resolution / Point of Authority
– Document of all the Director(s)/Officer(s) Identification Document
Other company details that you will need to prepare includes:
1. Company/corporation name
2. Registration number
3. Date of incorporation/registration
Before starting, please note that the person opening the account should be authorized to sign on behalf of the Trust.
To open a Trust Account, you will need to prepare the following documents/items:
1) Identification Document
A scan of one of the following personal identification documents:
– Passport – page where your image is shown in the document
– Drivers license – front and back of document
– National ID – front and back of document
Note: The document being uploaded should have the same identification document number that you had keyed in during the registration process.
2) Selfie with ID
A selfie with the personal identification document.
Note: In the photo, the details on the identification document has to be clear and legible. Both face and document should not be blocked.
3) Proof of address
A scan of one of the following proof of address:
– Utility bill
– Bank statement
Note: The proof of address should state your name and address, and statement date is not older than 3 months.
4) Company documents
A scan of the following Trust documents (the document must show the applicant’s name and address):
– Trust Certificate/Agreement (Certified True Copy)
– Proof of address (bank statement or utility bill with Trust name and address, that are not older than 3 months)
– Identification document of all the Ultimate Beneficial Owner (UBO), Trustee or Persons authorised in your Trust
Other trust details that you will need to prepare includes:
1. Trust name
2. Date of establishment of the Trust
The identity verification documents are to fulfill the Know Your Customer (KYC) processes which is mandatory by law in line with Singapore’s efforts in the prevention of money laundering and terrorism financing under the Precious Stones and Precious Metals (Prevention of Money Laundering and Terrorism Financing) Act 2019 (“PSPM Act”), thus all customers are to adhere to Stacker Market™’s Account registration requirements, terms and conditions and to the following notice from the Ministry of Law Singapore.
Refer to the notices here:
English language
Chinese language
Malay language
Tamil language
KYC is the process of a business identifying and verifying the identity of its clients. The KYC process uses selfie verification as part of the Know Your Customer (KYC) process of identifying and verifying the identity of its clients.
We also use 2-Factor Authentication to identify that you are the owner of your account. Keeping your funds secure is paramount.
It is highly recommended that all users provide their Identity documents as requested, as soon as you open your Stacker Market™ account. This will permit full featured access and ensures that your account will be managed with the highest level of security and compliance.
Stacker Market™ uses selfie verification as part of the Know Your Customer (KYC) process of identifying and verifying the identity of its clients.
Along with the identity documents provided, this will permit full featured access and ensures that your account will be managed with the highest level of security and compliance.
You can submit either your passport, drivers license or national ID. The submission needs to meet the following criteria:
– All details on the identification document is clear and legible.
– The identification document uploaded should have the same identification document number that you had keyed in during the registration process.
– Documents must not be expired.
– Only scanned or photographed documents in the electronic file formats such as .jpg, .png, .gif or .pdf are accepted.
If there are issues with the documents or details submitted during the registration process, you will receive an email indicating the issue with the initial documents submitted.
For issues related to the identification document, the submission will need to meet the following criteria:
– All details on the identification document is clear and legible.
– The identification document uploaded should have the same identification document number that you had keyed in during the registration process.
– Documents must not be expired.
– Only scanned or photographed documents in the electronic file formats such as .jpg, .png, .gif or .pdf are accepted.
If there are issues with the documents or details submitted during the registration process, you will receive an email indicating the issue with the initial documents submitted.
For issues related to the Proof of Address, your document might not have met one or more of the following criteria.
Your proof of address can be your utility company bill, bank/financial institution statement, or government authority letters that contains:
– Full name of applicant
– Full address that matches the address user had input in the system
– Issuance date within last 3 months
The following are not accepted:
– P.O. Box addresses
The scan/photograph must include all four corners of the document. Only the page containing your name and address is required. You may redact your personal details such as transactions if you want to.
Do make sure that all details are legible, clear, and complete. Submissions can be in any of the following formats: jpg / png / gif / pdf.
Approval will be processed within 2 working days provided all information and documents are completed correctly.
No. All transactions are conducted directly with Stacker Market™ to enable best pricing and execution of trades.
Account Funding with Fiat
We accept bank wire transfers and do not accept cash nor transfers from third-party accounts.
View the tutorial to make a deposit using bank wire transfer: http://help.stackermarket.com/en/articles/6098871-how-to-make-a-fund-deposit-into-my-account
The default trading currency is US Dollars (USD).
You may fund your Stacker Market™ Account by bank wire transfer in the following currencies:
– SGD
– AUD
– CAD
– CHF
– EUR
– GBP
– HKD
– JPY
– NOK
– NZD
– SEK
– USD
– CNH
The following are the beneficiary details:
Account Name: Stacker Market Pte Ltd (Company No: 200913784E)
Account Address: 10 Anson Road, 33-02, International Plaza, Singapore 079903
Bank Name: DBS Bank Ltd
Bank Address: 12 Marina Boulevard, DBS Asia Central, Marina Bay Financial Centre Tower 3, Singapore 018982
Multi-Currency Account No.: 003-924187-9
Swift ID: DBSSSGSG
Upon fund clearance, it will be converted into USD and credited into your Stacker Market dashboard’s cash balance accordingly.
Note: Make your wire-transfer from your own bank account. Stacker Market does not recognize third party accounts (accounts that are not registered to your name). Bank details must match the registered details in Stacker Market.
The following are the beneficiary details:
Account Name: Stacker Market Pte Ltd (Company No: 200913784E)
Account Address: 10 Anson Road, 33-02, International Plaza, Singapore 079903
Bank Name: DBS Bank Ltd
Bank Address: 12 Marina Boulevard, DBS Asia Central, Marina Bay Financial Centre Tower 3, Singapore 018982
Multi-Currency Account No.: 003-924187-9
Swift ID: DBSSSGSG
You may fund your Stacker Market™ Account by bank wire transfer in any of the following currencies: SGD, AUD, CAD, CHF, EUR, GBP, HKD, JPY, NOK, NZD, SEK, USD, or CNH.
Upon fund clearance, funds will be converted into USD and credited into your Stacker Market dashboard’s cash balance accordingly.
Note: Make your wire-transfer from your own bank account. Stacker Market does not recognize third party accounts (accounts that are not registered to your name). Bank details must match the registered details in Stacker Market.
Make your wire-transfer from your own bank account. Stacker Market does not recognise third party accounts (accounts that are not registered to your name). Bank details must match the registered details in Stacker Market.
If all details matches, the Stacker Market Admin will reconcile the incoming wire-transfer slip. An email will be sent to notify that the FUNDS have cleared and ready for use.
Note: In some countries, Bank Wire Transfers are known as Bank Telegraphic Transfers.
Currently, you can only fund your account using bank wire transfer.
Yes. However, you can only wire-transfer from your own bank account. Stacker Market does not recognize third party accounts (accounts that are not registered to your name). Bank details must match the registered details in Stacker Market.
The minimum funding amount via:
– Bank transfer: USD 500.00
View the tutorial to make a deposit using bank wire transfer: http://help.stackermarket.com/en/articles/6098871-how-to-make-a-fund-deposit-into-my-account
Funds clearance will vary depending on the type of currency and the country origin of the deposit.
You will be able to utilise the funds upon funds clearance by the bank and view your available cash balance on the account Dashboard under the cash balance Top Up section.
Save payment documents and notify us about your transfer by attaching it to the Attachments section of the transaction.
Note: If you specify an incorrect payment reference, it will result in a lengthy process of crediting your funds.
We do not charge any fees for making a fund deposit.
However, the wire transfer amount may be subject to bank charges, which are beyond our control.
Note: Applicants are to bear the wire transfer charges. For more details, you may contact your bank.
We will credit the final amount we received from the bank into your Stacker Market account.
Account Funding with Existing Precious Metals
Yes, you may deposit your bullion into your Stacker Market™ Account via the Asset Transfer Service (ATS) provided by Singapore Precious Metals Exchange Pte Ltd. Bullion will be verified before it is credited into your Stacker Market™ Account.
You may request for the transfer using this link: Onboard Your Metal
Yes. We are able to provide door-to-door pickup services from any vault via our global secured logistic service providers (Loomis, Brinks, Malca-Amit).
You may request for the transfer using this link: Onboard Your Metal
Costs may vary by bullion type and quantity. We will provide you a quote upon receiving details of the bullion. The fees will include:
1) Shipping/insurance fees
2) Bullion verification fees
You may request for the transfer using this link: Onboard Your Metal
Are there any storage or maintenance fees for the bullion I had moved to my Stacker Market™ account?
There are no storage or maintenance fees for the bullion that you have transferred to your Stacker Market™ account.
We are able to accept physical gold and silver bullion with a minimum value of USD 1,000.00.
The verification process will be completed within 7 working days upon us receiving your bullion. All bullion will be verified and upon your approval, bullion of the equivalent weight will be credited into your account.
No. All future redemptions will be provided with newly minted bars/coins.
Gold*
– 1 g (0.0321507 ozt)
– 5 g (0.1607537 ozt)
– 1 oz (1.0000000 ozt)
– 50 g (1.6075373 ozt)
– 100 g (3.2150747 ozt)
– 1 kg (32.1507466 ozt)
Silver*
– 1 oz (1.0000000 ozt)
– 2 oz (2.0000000 ozt)
– 5 oz (5.0000000 ozt)
– 10 oz (10.0000000 ozt)
– 100 oz (100.0000000 ozt)
– 100 g (3.2150747 ozt)
– 1 kg (32.1507466 ozt)
*Note:
– Your bullion will not be sold. Redemption is for you to convert your holdings into smaller denominations.
– Additional shipping/insurance and premium manufacturing fees are applicable.
Stacker Market members that have upgraded to Pro Account will received preferred rates for bullion redemption.
Trading
When you buy gold, you are buying a fractional ownership of a full 1 kg bar that is available in our vaults. On the other hand, when you buy silver, you are buying a fractional ownership of large format silver, i.e. 1 kg, 100 ozt, or 1,000 oz, which can come in the form of bars and coins.
This means that the gold/silver ozt amount of equivalent value purchased at that specific time will be allocated to you, which you can freely trade thereafter.
For example, if you place a buy order of USD 50.00 of gold, you will get the fractional ownership of a 1 kg gold bar in its equivalent ozt amount. From there, you may choose to buy more, sell it, or even transfer to other account members on the Stacker Market™ platform.
The minimum trade amount is USD 1.00 (or the ozt equivalent) and you may trade your precious metals in fractions of USD 0.01.
The maximum trade amount is USD 100,000.00, or the ozt equivalent.
You may immediately trade with your available funds/bullion.
All trades on the platform are 100% physically backed by gold and silver bullion.
There is no premium as the purchase will be at spot price; however, there will be a transaction fee of:
– 1%* for gold
– 1.5%* for silver
*Subject to additional 7% GST
The spread fluctuates according to the prevailing market. You may refer to the account Dashboard for the live pricing.
The spot price on the Stacker Market is derived from the pool of traders that provides the liquidity for all trades.
You will receive the buy price based on the spot price. You may refer to the account Dashboard for the live pricing.
You will receive the sell price based on the spot price. You may refer to the account Dashboard for the live pricing.
Your funds will be reflected under the Sales Proceeds cash balance.
Settlement will be real time and will be credited into the Sales Proceeds cash balance.
We operate from Mondays to Sundays, except on U.S. Public Holidays.
Transferring
Transfers can be executed via the Transfer section.
You can refer to this tutorial for help:
http://help.stackermarket.com/en/articles/6099136-how-do-i-transfer-gold-or-silver-to-another-user
Each transfer is subject to a fee of 0.25%* of the transferred value of precious metals.
*Subject to additional 7% GST
All transfers are real time. However, it is limited only to registered Stacker Market™ users.
No. All transfers are executed real time and are irreversible.
No. Fund transfers between account holders are not allowed.
Storage
Your bullion are physically stored and managed by Loomis International at high security bonded storage facilities in Singapore, Hong Kong and Zurich.
There is no storage fee for all bullion traded on Stacker Market™.
All bullion in storage is audited on real time basis. Additionally, all incoming and outgoing bullion is monitored with the full oversight of local customs authorities. Physical available bullion balance is reflected real time in your account.
Our servers are equipped with the relevant firewall and encryption protocols.
All bullion are stored in highly secured vaults and are fully insured.
All trades and transfers are independently verified.
Yes. All bullion in storage are fully insured.
Viewing is not allowed. However, you can request for a redemption and choose to either self-collect or have it delivered (shipping insurance and premium manufacturing fees are applicable).
Redeem for Physical Metal
All gold and silver purchased via Stacker Market is fully allocated and backed physically, whereby you get a fractional ownership of a full 1 kg gold bar or large format silver, i.e. 100 ozt or 1,000 ozt. Such allocations directly correlates to lower (trade fees) and tighter bid/ask spreads to the end-user.
As everything is pooled, we are unable to provide the serial numbers when it is in your Stacker Market account.
In order to obtain the serial number, you will need to make a redemption of the bullion in any of the following denominations:
Gold*
– 1 gram (0.0321507 ozt)
– 5 gram (0.1607537 ozt)
– 1 ounce (1.0000000 ozt)
– 50 gram (1.6075373 ozt)
– 100 gram (3.2150747 ozt)
– 1,000 gram (32.1507466 ozt)
Silver*
– 1 ounce (1.0000000 ozt)
– 2 ounce (2.0000000 ozt)
– 5 ounce (5.0000000 ozt)
– 10 ounce (10.0000000 ozt)
– 100 ounce (100.0000000 ozt)
– 100 gram (3.2150747 ozt)
– 1,000 gram (32.1507466 ozt)
*Note:
– Your bullion will not be sold. Redemption is for you to convert your holdings into smaller denominations.
– Additional shipping/insurance and premium manufacturing fees are applicable.
Please refer to the following tutorial links:
Gold Redemption:
http://help.stackermarket.com/en/articles/6099047-how-do-i-redeem-gold
Silver Redemption:
http://help.stackermarket.com/en/articles/6098998-how-do-i-redeem-silver
You must have an account balance that meets the equivalent weight you wish to redeem.
The equivalent weight of the bullion to be redeemed shall be debited from the available balance of the Stacker Market™ account. Each redemption will be charged an additional premium, depending on the type of bullion you choose to redeem.
Yes. You can request based on the sizes we have showcased.
Redemption sizes are:
Gold*
– 1 gram (0.0321507 ozt)
– 5 gram (0.1607537 ozt)
– 1 ounce (1.0000000 ozt)
– 50 gram (1.6075373 ozt)
– 100 gram (3.2150747 ozt)
– 1,000 gram (32.1507466 ozt)
Silver*
– 1 ounce (1.0000000 ozt)
– 2 ounce (2.0000000 ozt)
– 5 ounce (5.0000000 ozt)
– 10 ounce (10.0000000 ozt)
– 100 ounce (100.0000000 ozt)
– 100 gram (3.2150747 ozt)
– 1,000 gram (32.1507466 ozt)
Note:
– Additional shipping/insurance and premium manufacturing fees are applicable.
– Your bullion will not be sold. Redemption is for you to convert your holdings into smaller denominations.
We will then provide the premium and shipping/insurance cost based on the size, total weight, value, and delivery location.
We will provide the shipping/insurance cost based on the total weight, value and delivery location.
Stacker Market Pro
Once you have subscribed for the Stacker Market Pro, you will receive the following benefits:
1. A virtual debit card that is accepted in 180 countries and regions, and is accepted by 61 million merchants globally.
2. A physical mailing address in Singapore.*
3. Preferred rates when onboarding existing metals or redeeming your Stacker Market allocated ounces for physical metals.
*Kindly note that the mailbox can only be used to receive documents (i.e. bank account statements, correspondence) and items for storage only. It cannot be used as a registered business address. Handling and storage fees are applicable.
To join Stacker Market Pro, you can get in touch with our Support team by using the Stacker Market chat function, or email us at support@stackermarket.com.
Stacker Market Pro users are required to pay an ANNUAL membership fee of USD 388.00, subject to additional 7% GST. Terms and conditions apply.
We will deduct the amount from your cash balance upon confirmation.
The Nexus UnionPay virtual debit card allows you to spend your Stacker Market sales proceeds, which can be used for online and physical purchases that accepts UnionPay as a payment method via:
– Nexus App using QR Code
– Huawei Pay
– Apple Pay
Purchases via Google Pay will be introduced soon.
Stacker Market™ Pro users are required to pay an ANNUAL membership fee of USD 388.00*.
*Subject to additional 7% GST. Terms & Conditions apply.
There are no fees required for the card. However, Stacker Market™ Pro users are required to pay an ANNUAL membership fee of USD 388.00*.
*Subject to additional 7% GST. Terms & Conditions apply.
The Nexus UnionPay virtual debit card allows you to spend your Stacker Market sales proceeds, which can be used for online and physical purchases that accepts UnionPay as a payment method via:
– Nexus App using QR Code
– Huawei Pay
– Apple Pay
Purchases via Google Pay will be introduced soon.
Once you have subscribed for the Stacker Market Pro, you will receive the following benefits:
1. A virtual debit card that is accepted in 180 countries and regions, and is accepted by 61 million merchants globally.
2. A physical mailing address in Singapore.*
3. Preferred rates when onboarding existing metals or redeeming your Stacker Market allocated ounces for physical metals.
*Kindly note that the mailbox can only be used to receive documents (i.e. bank account statements, correspondence) and items for storage only. It cannot be used as a registered business address. Handling and storage fees are applicable.
To join Stacker Market Pro, you can get in touch with our Support team by using the Stacker Market chat function, or email us at support@stackermarket.com.
Stacker Market Pro users are required to pay an ANNUAL membership fee of USD 388.00, subject to additional 7% GST. Terms and conditions apply.
We will deduct the amount from your cash balance upon confirmation.
UnionPay is an international card network that offers secure, convenient and cost effective payment services for global customers. As the world’s largest card network, it is available in 180 countries and regions, and is accepted by 61 million merchants globally. Special discounts and privileges are also offered to UnionPay cardholders by many brands and merchants.
The Nexus UnionPay virtual debit card allows you to spend your Stacker Market sales proceeds, which can be used for online and physical purchases that accepts UnionPay as a payment method via:
– Nexus App using QR Code
– Huawei Pay
– Apple Pay
Purchases via Google Pay will be introduced soon.
The Nexus UnionPay virtual debit card allows you to load your sales proceeds into your card balance in USD and SGD*.
*There are no fees incurred for same currency transactions, however, transactions made in a different currency will incur an international processing fee of:
– 1.8% for Singapore residents registered via MyInfo
– 3.0% for non-Singapore residents registered via passport
The minimum amount to withdraw to your Nexus UnionPay virtual debit card is 100 USD.
You will need to ensure that there is sufficient Sales Proceeds balance to withdraw the funds to your card. This can be done by selling your precious metals on the Stacker Market™ platform.
Proceeds of bullion sales can be loaded to your virtual debit card, up to a maximum of USD 50,000.00.
No. Only proceeds of bullion sales can be loaded to your virtual debit card, or wired to your desired bank account.
The Nexus UnionPay virtual debit card can be used for online and physical purchases that accepts UnionPay as a payment method via:
– Nexus App using QR Code
– Huawei Pay
– Apple Pay
Purchases via Google Pay will be introduced soon.
We currently only offer a virtual debit card.
Once you have subscribed for the Stacker Market Pro, you will receive the following benefits:
1. A virtual debit card that is accepted in 180 countries and regions, and is accepted by 61 million merchants globally.
2. A physical mailing address in Singapore.*
3. Preferred rates when onboarding existing metals or redeeming your Stacker Market allocated ounces for physical metals.
*Kindly note that the mailbox can only be used to receive documents (i.e. bank account statements, correspondence) and items for storage only. It cannot be used as a registered business address. Handling and storage fees are applicable.
To join Stacker Market Pro, you can get in touch with our Support team by using the Stacker Market chat function, or email us at support@stackermarket.com.
Stacker Market Pro users are required to pay an ANNUAL membership fee of USD 388.00, subject to additional 7% GST. Terms and conditions apply.
We will deduct the amount from your cash balance upon confirmation.
No. Your bullion is allocated separately in the vault and is not linked to your debit card account. Only sales proceeds of your bullion can be used to fund your virtual debit card account. You have the option to load and unload the funds from your card account. All funds in your card balance sits independently under the program manager’s trust bank account.
Stacker Market Pro accounts will receive wholesale premium rates for all physically redeemed precious metals. Rates may vary – please inquire at info@stackermarket.com.
Withdrawing
You may withdraw your available cash balances via bank wire transfer.
Please refer to the following tutorial link:
http://help.stackermarket.com/en/articles/6098855-how-to-make-a-fund-withdrawal-from-my-account
SWIFT codes are a combination of various kinds of letters and are used to identify the branch codes of the banks. You will need to contact your bank to provide you with their SWIFT code.
Each bank wire transfer will be processed within 3 working days, and fund clearance may vary according to currency and receiving bank.
Each withdrawal will require a processing fee of USD 20.00 (inclusive of GST).
Yes. You may wire funds to any of your designated bank accounts. All third party accounts are not accepted.
Each withdrawal will be subject to your available cash balance.
The minimum withdrawal amount is USD 100.00.
View the tutorial to make a withdrawal:
https://help.stackermarket.com/en/articles/6098855-how-to-make-a-fund-withdrawal-from-my-account
Accumulator Program
The Stacker Market™ Accumulator is a monthly accumulation program that allows you to buy bullion on a regular basis, thus providing a dollar cost averaging mechanism.
Bigger savings
Get bigger savings with Stacker Market.
1 Troy Ounce | Savings In | |||
Coin | Stacker Market + Transaction Fee | Value USD | Percentage % | |
Gold | 1,900.58 | 1,816.79 | 83.79 | 4.41% |
Silver | 40.18 | 27.09 | 13.09 | 32.58% |
These prices are as of July 6th, 2021.
Build wealth over time
Buy gold and silver bullion on Accumulator (or at any time) to dollar cost average your holdings.
Free storage
Stacker Market™ provides FREE storage for your 100% allocated gold/silver.
You may refer to the Accumulator tutorial here:
There are two payment methods available:
1. Cash balance: Pay monthly via your Stacker Market account’s USD balance. Kindly ensure that there are sufficient funds for the monthly purchase amount.
2. Credit/debit card: Pay monthly via credit/debit card. Note that for every purchase via credit card, a surcharge of 3.9% will be charged on top of the purchase amount and transaction fee.
Note: The minimum Accumulator amount is USD 50.00.
Account Settings
Please refer to the following tutorial:
https://help.stackermarket.com/en/articles/5355822-how-do-i-change-my-password
Yes, there is.
Please refer to the following tutorial:
https://help.stackermarket.com/en/articles/6099911-how-do-i-enable-two-factor-authentication
Please refer to the following tutorial:
https://help.stackermarket.com/en/articles/5355826-how-do-i-close-my-account
Taxation
Stacker Market Pte Ltd is a Singapore entity and operates in accordance with the Accounting and Corporate Regulatory Authority (ACRA) and Inland Revenue Authority of Singapore (IRAS). We do not file with other governments.
No. Each account holder can download their transaction history via the account Dashboard.
We do not withhold income taxes. All proceeds of bullion sales will be credited fully less fees into your account. Each account holder should consult their local Tax professional based on their respective jurisdiction.
There is no sales tax on purchases. However, all fees are subject to Singapore’s Goods and Service Tax (GST). This is a Singapore tax that only applies to the Fees from the trade and not the metal. Example:
Buy gold valued at USD 1,000.00.
Our fee is 1%, which is USD 10.00.
GST is 7% of the fee, which is USD 0.70.
Loans
USD 25,000.00
Each loan is for a period of 1 (one) year. Interest rates will be quoted for each successful application.
The LTV is 60% for gold and 50% for silver.
Interest rates will be quoted for each successful application, in accordance to prevailing market rates.
You may apply for a Loan by filling out the form on this page:
https://www.stackermarket.com/loan/
We will then get back to you shortly.
Miscellaneous
Singapore is the fourth largest financial and foreign exchange trading center in the world, and its success in global trade is complemented by its strategic location, skilled workforce, low tax rates, and advanced infrastructure. Backed by these strong factors, the new melting pot of Asia has attracted over 7,000 multinational corporations from across the globe.
These are the top 4 fundamental reasons that makes Singapore a favorable place to invest in:
– Desirable location
– Well diversified
– Resilient economy
– Globally competitive
Secure storage/insurance fees are absorbed by Stacker Market™.
Our competitive trading fees and robust fractional platform allows account holders to trade frequently, thus generating higher trade activities.
No. However, you may list your Stacker Market™ account in your Last Will and Testament for the purpose of succession to your ultimate beneficiary.
Please refresh the page and try again. If the problem persists, please reach out to us via Support chat.
The best way to assist our technical team to find a solution to your problem is if you can take a screenshot of the error message. If this is not possible, please try to briefly describe the issue.
Sign up to start using the desktop and mobile app.
STACKER MARKET PTE LTD (Company No: 200913784E)
Address
Stacker Market Pte Ltd
Singapore Precious Metals Exchange
Le Freeport 32 Changi North Crescent
Singapore 499643
Terms and Conditions | Privacy Policy | Accessibility Statement
Powered by Scottsdale Mint & Singapore Precious Metals
Exchange.
STACKER® is a registered trademark of Scottsdale Mint, LLLP
Pricing Structure
Gold
1%
on trades
Free Vaulting Forever
Silver
1.5%
on trades
Free Vaulting Forever
0.25% transfer fee peer to peer
UPGRADE TO STACKER MARKET PRO $388 ANNUALLY
INCLUDES PREPAID/DEBIT CARD, PHYSICAL MAILING ADDRESS IN SINGAPORE, and wholesale REDEMPTION RATES.
$200 credit back in silver for first year